Privacy and your data
This notice describes how this website handles data. Updated October 8, 2026.
Email subscriptions
When you join the list, we store your email, language, signup source, consent purpose, consent action, notice version and timestamp in Google Sheets. Resend processes email delivery. Vercel hosts the website. These services process data on our behalf; we do not sell your email.
You choose each type of email separately: new guides (at most once a month, with one “where to start” email a few days after you choose it) and family meetups and events. We record each choice, the page you signed up from and a coarse discovery channel (for example “whatsapp” or “google”, never the full link). Every email includes a link to change your choices or unsubscribe from everything; no account is needed. Withdrawing stops future emails of that type; it adds a withdrawal record rather than automatically deleting the earlier consent record. Scheduled emails are logged by a one-way hash of your address, not the address itself.
Requests for a conversation or community information
When you ask us to contact you, we store your name and email, optional phone number, optional child first name, general message and language preference, request type, WhatsApp interest, a broad referral category, permission version and timestamp in a separate Google Sheets follow-up queue. The team records follow-up and meeting status there. Vercel processes the form submission. We use this information to respond, arrange a conversation and share relevant preparation information. WhatsApp interest is optional and does not add you to a group. We keep requests and consultation conversations private; request details are available to the Neurosphere team handling the follow-up. Optional attachments are stored privately in Google Drive and linked to your request in the queue; they are not published or included in analytics or confirmation emails. Google processes the request queue and attachments on our behalf. When you choose email contact, the request form also shows new-guide and meetup emails as boxes that are ticked by default; untick them and nothing is sent. If you keep them, the confirmation email says so and links to change it, and you can unsubscribe from any email.
A child’s first name is optional. Please leave out surnames, medical records, health numbers and school details. Contact us to access, correct or delete your request. These requests are reviewed manually; the form does not book a meeting.
Resource suggestions
If you suggest a resource, we store its public URL, your optional reason, submission identifier and time, notice version and editorial review status in a private Google Sheet. No email or name is required. Vercel processes the request; URLs and reasons are not sent to analytics, and submissions are not automatically published. Please do not submit private access links or identifying information. The team reviews suggestions and may add suitable public resources to the site. Contact us with the submitted link if you need a suggestion corrected or removed.
Member accounts and public contributions
Supabase processes account email, password authentication, confirmation/recovery messages and sign-in sessions. The sign-in session is stored in your browser so you can stay signed in; sign out to remove it. Your email is not displayed with comments. We store your public display name, comments, quoted passages, replies, likes, moderation status, reports, usefulness votes and reactions in Supabase. New comments and edits are public immediately. Aggregate counts are public. Earlier comments awaiting review and hidden comments are visible to their author and moderators. Moderators can hide or delete comments and restrict accounts. Three reader reports temporarily hide a comment until a moderator reviews it. Unposted comment drafts are saved in this browser until posted or cancelled.
Account identity is used to enforce one vote and reaction per guide and to manage contributions. It is not joined to anonymous browsing measurement, private visit feedback or the contact queue. We keep an action record for rate limits and moderation accountability. Do not post children’s identifying information or medical records. You can delete comment text and remove votes/reactions on the guide; contact us to request account deletion. Vercel serves the account and discussion interfaces. Creating an account does not subscribe you to updates.
Reading progress
Checklist choices are saved only in this browser, using local storage. They are not sent to our server and do not create an account. They may disappear if you clear browser data or use private browsing. The controls still work for the current visit if storage is blocked.
Optional visit feedback
When you send feedback, we store the page, your written feedback, notice version and time in a private Google Sheet. We do not attach your contact request or browsing identifier. Earlier versions also asked about your goal, success, usefulness and barriers; those historical responses remain separate from written feedback. Feedback is voluntary and may not represent every visitor. Please omit identifying or medical information; the team reviews comments to improve the site. Feedback is not a request for a reply.
Anonymous usage measurement
We store a fixed page name, broad interaction type, time, random event identifier and a fresh identifier for each page opening in Google Sheets. These count page openings, thirty seconds of visible-page time, reaching the end of a guide, practical-step and source links, search usage without search words, and contact-form milestones without form contents. A page identifier is not carried between pages or joined to contact details. These are activity signals, not evidence that someone read, understood or benefited. Use the control in the footer to turn usage measurement off; we also honour Do Not Track and Global Privacy Control for analytics. The preference is saved only in your browser. Explicitly submitted feedback still works. Vercel processes requests and may retain technical access logs. A temporary in-memory hash of the connection address is used for basic rate limiting; it is not written to our measurement sheet. We do not record sessions, keystrokes or individual checklist choices.
Chat assistant
When you ask the assistant (“Need help finding info?”) a question, your question, your earlier questions and answers in the same open panel, and matching passages from our guides are sent to Anthropic, which generates the answer; Vercel processes the request. Anthropic processes this information outside Québec, in the United States, as permitted for this purpose under Québec privacy law; do not include names, health numbers or other identifying details in a question. Neurosphere does not store your questions or the answers: the conversation exists only in the open page and disappears when you close or reload it. Anthropic handles the request under its commercial API terms and may keep it for a limited time to operate and secure its service. To enforce usage limits we keep a daily-changing one-way hash of your connection address and a count of questions, plus daily totals of questions and cost; these are not joined to anything else. Usage measurement records only anonymous counts (the assistant was opened, a question was sent, a source was opened, thumbs up or down) and follows the usage-measurement opt-out, Do Not Track and Global Privacy Control. Please do not type names, health insurance numbers or other identifying details. The assistant can be wrong and is not medical advice; in an emergency, call 911.
Browsing and contact
The site uses Vercel Analytics and aggregate interaction counts for support links and form steps. Form names, emails, phone numbers, messages and request IDs are not sent to analytics. For this browser session we store only a broad discovery category (such as Google, ChatGPT or unknown) in session storage, not the referring URL or search query. That category accompanies a contact request so we can understand how people find us. We do not send search text, selected ages, checklist contents or read marks as analytics data. Search terms and filters appear in shareable URLs, which may be included in hosting access logs when a link is opened. Please use general terms rather than names or personal details. The general contact page uses email links that open your own email app. Parent-support requests use the form described above. Event booking links take you to Luma, whose own privacy practices apply.
Questions and requests
For questions about your subscription or requests to access, correct or delete your information, email families@neurosphere.club. Please do not send medical records or identifying health information about children.